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Customer Care Executive

salary 12,000 - 16,000 /month
company-logo
job companyInfinite Zeros
job location Motera, Ahmedabad
job experience0 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

f you’re a Customer Support Executive, who loves what you do, then please do join us, we’d love to hear from you.

What you will be doing? (Your key responsibilities):

  • Addressing customer queries, concerns, and complaints through various channels such as phone, email, live chat, or social media.

  • Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.

  • Checking duplicate orders and making calls to customers for order confirmation.

  • NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.

  • Follow-ups for delivery and maintaining RTO refunds.

You are a pro at:

  • Knowledge of all our products

  • Handling Customers

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Infinite Zeros.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 2 Customer Care Executive at Infinite Zeros
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 16000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Romit Singh

Interview Address

North Plaza, Visat Gandhinagar Highway, Motera, Motera, Ahmedabad
Posted 16 hours ago
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