Customer Care Executive

20,000 - 32,000 /month

Incuspaze Solutions Private Limited

Nanakramguda, Hyderabad

6 - 24 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Job Description

Job Title: Insurance Executive (Health/General Insurance)

Company: Cogent E Service's (Apollo Pharmacy)

Job Type: Full-time (6 Days a Week)

Interview timing: 10:00 AM to 3:00 PM (Please arrive 15 minutes early)

Job Responsibilities:

Insurance Expertise: Handling queries, claims, and providing customer support regarding Health and General Insurance policies.

Customer Interaction: Engaging with customers to provide insurance solutions and advice, ensuring customer satisfaction and retention.

Policy Management: Assist in policy renewals, new applications, and modifications as required.

Documentation: Ensuring the accuracy and timely submission of required documents for policy processing.

Collaboration: Working closely with internal teams to ensure smooth policy execution and claims processing.

Key Requirements:

Experience: Minimum of 6 months in Health or General Insurance (preferred).

Languages: Proficiency in English and additional support for languages like Telugu & Tamil.

Skills: Strong communication skills, customer service-oriented, and a good understanding of insurance products and processes.

Salary: Up to ₹32,000 CTC, based on previous experience and interview performance.

Incentives: Attractive incentive structure based on performance.

Benefits:

Medical Insurance: Comprehensive medical benefits available.

Work Environment: A dynamic and growth-focused workplace with ample opportunities for learning and advancement.

Incentives: Competitive incentive program based on individual and team performance.

How to Apply:

Interested candidates can contact us or visit our office at the address mentioned above for the interview. Please bring your updated resume and be prepared for an in-depth discussion during the interview.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Care Executive job offered by Incuspaze Solutions Private Limited in Nanakramguda, Hyderabad.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nanakramguda, Hyderabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Nanakramguda, Hyderabad.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹32,000 per month. This is a Full Time job and has 25 openings.