Customer Care Executive

10,000 - 17,000 /month

Immortal Varta Private Limited

Sector 65 Gurgaon, Gurgaon

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Care Executive

Job Responsibilities:

Provide appropriate and effective resolution to customer queries and complaints.

Ensure timely closure of customer tickets and follow-ups.

Understand customer concerns and offer accurate solutions.

Maintain proper records of customer interactions and actions taken.

Escalate complex issues to the concerned department when required.

Ensure high levels of customer satisfaction through professional communication.

Eligibility Criteria:

Qualification: Diploma/Graduate (any discipline).

Experience: 6 months to 1 year in customer service or a similar role.

Good communication and problem-solving skills.

Basic computer knowledge and familiarity with ticketing systems preferred.

Joining:

Immediate joining preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 65 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 65 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹17,000 per month. This is a Full Time opportunity and has 1 openings available.