Customer Care Executive

10,000 - 16,000 /month

Immortal Varta Private Limited

Sector 62 Gurgaon, Gurgaon

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

Job Title: Customer Care Executive

Job Responsibilities:

Provide appropriate and effective resolution to customer queries and complaints.

Ensure timely closure of customer tickets and follow-ups.

Understand customer concerns and offer accurate solutions.

Maintain proper records of customer interactions and actions taken.

Escalate complex issues to the concerned department when required.

Ensure high levels of customer satisfaction through professional communication.

Eligibility Criteria:

Qualification: Diploma/Graduate (any discipline).

Experience: Fresher to 1 year in customer service or a similar role.

Good communication and problem-solving skills.

Basic computer knowledge and familiarity with ticketing systems preferred.

Joining:

Immediate joining preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹16,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 62 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹16,000 per month. This is a Full Time opportunity and has 1 openings available.