Customer Care Executive

10,000 - 15,000 /month

Immortal Varta Private Limited

Sector 62 Gurgaon, Gurgaon

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Non-voice/Chat Process

Query Resolution

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Care Executive

Job Responsibilities:

Provide appropriate and effective resolution to customer queries and complaints.

Ensure timely closure of customer tickets and follow-ups.

Understand customer concerns and offer accurate solutions.

Maintain proper records of customer interactions and actions taken.

Escalate complex issues to the concerned department when required.

Ensure high levels of customer satisfaction through professional communication.

Eligibility Criteria:

Qualification: Diploma/Graduate (any discipline).

Experience: 6 months to 1 year in customer service or a similar role.

Good communication and problem-solving skills.

Basic computer knowledge and familiarity with ticketing systems preferred.

Joining:

Immediate joining preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 62 Gurgaon, Gurgaon.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge with 1-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 1 openings.