Customer Care Executive

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our customers, assisting them with their queries, concerns, and service requests to ensure a seamless customer experience.

Key Responsibilities:

✅ Handle inbound and outbound customer calls, emails, and chats professionally

✅ Resolve customer queries efficiently and effectively

✅ Maintain a positive, empathetic, and professional attitude toward customers at all times

✅ Identify and escalate issues to the appropriate departments if necessary

✅ Keep records of customer interactions, transactions, and feedback

✅ Follow communication procedures, guidelines, and policies

✅ Meet personal/team qualitative and quantitative targets

Required Skills & Qualifications:

✔ Excellent verbal and written communication skills in English

✔ Strong problem-solving skills and the ability to handle challenging situations

✔ Ability to work in a fast-paced environment

✔ Basic computer knowledge and typing speed

✔ Minimum Qualification: [Graduate/Undergraduate - as per requirement]

✔ Experience: [Fresher/Experienced - as per requirement]

Perks & Benefits:

✨ Competitive salary package

✨ Paid training provided

✨ Opportunities for career growth and development

✨ Positive and supportive work environment

✨ Performance-based incentives

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹40000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., IENERGIZER.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at IENERGIZER
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.