Customer Care Executive

16,000 - 20,000 /month

I-bacus-tech

Saibaba Colony, Coimbatore

0 - 1 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Languages: Tamil

Diploma and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at I-bacus-tech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Textile. The role offers ₹16000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saibaba Colony, Coimbatore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 3 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Saibaba Colony, Coimbatore.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 3 openings.