Customer Care Executive

• Handle inbound and outbound customer queries via phone, email, and chat.

• Troubleshoot transaction issues, account queries, and technical problems.

• Educate users on Razorpay products, features, and best practices.

• Escalate unresolved issues to relevant internal teams as required.

• Maintain detailed records of customer interactions in the CRM system.

• Ensure timely follow-ups and resolution within defined SLAs.

• Provide feedback on common issues to help improve product and service quality.

- Attractive incentives based on performance

- Qualification : 12th Completion with experience is manadatory (or ) Any Graduates freshers can apply.

- Languages : Good English communication and Hindi is Manadaory

- 6 Days working and 1 Day Rotational fixed week off

- Gender : M/F applicable

- Age Limit : 18-30

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HTI MANPOWER OUTSOURSING SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at HTI MANPOWER OUTSOURSING SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.