Customer Care Executive

Key Responsibilities:

• Handle customer queries via live chat and phone calls for order placement, delivery status, refunds, and other service-related issues.

• Ensure customer satisfaction by providing timely and accurate information.

• Maintain a positive and empathetic attitude toward customers at all times.

• Document all customer interactions in the system accurately.

• Escalate complex issues to the appropriate internal teams when needed.

• Follow process guidelines, service level agreements (SLAs), and quality parameters.

  
  Required Skills:

  • Excellent verbal and written communication in English.

  • Proficiency in any regional language

  • Good typing speed and multitasking skills (Chat + Call handling simultaneously).

  • Strong problem-solving ability and customer service mindset.

  • Ability to work in a fast-paced environment.

  
  Eligibility Criteria:

  • Qualification: 12th Pass / Graduate (Any stream)

  • Experience: 0–2 years (Freshers with good communication skills are welcome)

  • Age: 18–30 years

  • Should be comfortable with rotational shifts and night shifts.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HTI MANPOWER OUTSOURSING SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at HTI MANPOWER OUTSOURSING SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.