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Customer Care Executive

salary 19,000 - 21,000 /month
company-logo
job companyHrh Next Service
job location BTM 1st Stage, Bangalore
job experience6 - 72 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Customer Care Executive to join our team at HRH NEXT SERVICE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Executive job

  1. What are the eligibility criteria for this Customer Care Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience for this Customer Care Executive job offered by Hrh Next Service in BTM 1st Stage, Bangalore.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹19,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is BTM 1st Stage, Bangalore.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹19,000-₹21,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 19000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Hima Telagamsetti

Interview Address

Tapaswiji Arcade, 186/2, Hosur Rd, near Silk Board, Central Silk Board Colony, 1st Stage BTM 1st Stage Bengaluru, Karnataka PIN: 560068, BTM 1st Stage, Bangalore
Posted 4 hours ago
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