Customer Care Executive

About the Role

We are looking for enthusiastic and customer-focused individuals to join our real estate operations team as Customer Support Executives. This role involves handling semi-voice processes, coordinating effectively with property owners, tenants, and vendors, and ensuring smooth communication and resolution of queries.

Key Responsibilities

• Handle inbound and outbound customer interactions via calls, emails, and chats.

• Coordinate with property owners, tenants, and vendors to ensure seamless service delivery.

• Record and update customer interactions in the CRM system accurately.

• Resolve queries related to property management, complaints, agreements, and other service requirements.

• Provide excellent customer experience by ensuring timely follow-ups and closure of issues.

• Work closely with internal teams to ensure smooth operations.

Requirements

• Education: Any Graduate / 12th Pass (Freshers Welcome).

• Experience: 0 – 2 years (Customer Support / Real Estate background preferred, not mandatory).

• Good communication skills in English and regional languages.

• Ability to handle both voice & non-voice (semi-voice) processes.

• Strong coordination and problem-solving skills.

• Positive attitude, willingness to learn, and ability to multitask.

What We Offer

• Attractive Salary Package.

• Performance-based incentives.

• Friendly and supportive work environment.

• Opportunity to grow in the real estate operations and customer service domain.

Other Details

• Shift: 9:00 AM – 6:30 PM (Day Shift).

• Joining: Immediate Joiners Preferred.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HOME RAAGA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at HOME RAAGA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.