Customer Care Executive

10,000 - 15,000 /month

Hippo Cloud Technologies Private Limited

Ramatalkies Area, Visakhapatnam

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Industry Type: BPO

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

Customer Service Executive (Hindi Voice Process)

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: B.com or Any Graduate can apply

Skills- Hindi speaking fluency only required

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and English languages is essential.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ramatalkies Area, Visakhapatnam.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Executive job is located in Ramatalkies Area, Visakhapatnam.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.