Customer Care Executive

Job Title: Customer Support Executive (Fresher or Experience)
Location: Hyderabad, Hello Mobiles Pvt Ltd
Employment Type: Full-time

Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our support team. As a Customer Support Executive, you will be the first point of contact for our customers, providing timely and effective assistance to resolve their queries and ensure a positive customer experience.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chats.

• Respond to customer inquiries regarding products, services, orders, and issues.

• Resolve customer complaints professionally and escalate complex issues when necessary.

• Maintain accurate records of customer interactions and transactions.

• Follow up with customers to ensure resolution and satisfaction.

• Provide feedback to the team for continuous improvement of customer service.

Required Qualifications:

• Graduate in any discipline (B.A./B.Com/B.Sc./BBA or equivalent).

• Excellent verbal and written communication skills in [English / Regional Language].

• Basic computer skills and familiarity with MS Office or CRM tools.

• Good listening skills and a problem-solving attitude.

• Freshers are welcome to apply; training will be provided.

Preferred Skills:

• Experience in customer service or call center is a plus.

• Multilingual abilities are advantageous.

• Patience, empathy, and a customer-first approach.

Perks & Benefits:

• On-the-job training.

• Performance-based incentives.

• Growth opportunities within the organization.

• Health insurance and other benefits.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HELLO MOBILES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 3 Customer Care Executive at HELLO MOBILES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.