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Customer Care Executive

salary 18,000 - 34,000 /month*
company-logo
job companyHealthcare
job location Hebbal, Bangalore
incentive₹12,000 incentives included
job experience1 - 2 years Experience in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Executive to join our team at healthcare. The role offers ₹ 18,000 - ₹ 34,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

  1. What are the eligibility criteria for this Customer Care Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling, Query Resolution for this Customer Care Executive job offered by Healthcare in Hebbal, Bangalore.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹34,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 99 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Hebbal, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹34,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 34000

Regional Languages

Hindi

Contact Person

Elevate Hiring OPC Pvt Ltd

Interview Address

, Hebbal, Bangalore
Posted 7 hours ago
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