Customer Care Executive

Key Skills:

—   Any graduate with proficiency in English

—   Minimum 1 year of experience in Insurance Operations/Mutual Funds/Stocks trading/ Investment/ Project-Finance etc

—   Knowledge of insurance products and processes: Understanding of different types of insurance policies and related processes. 

—   Strong analytical skills: Ability to analyze data, identify trends, generate reports and can use/handle CRM and make informed decisions

—    Effective communication skills: with clients, colleagues, and external parties. Hindi ,English and Marathi

—   Organizational skills: Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines. 

—   Proficiency in MS Office Suite: Familiarity with Excel, Word, and other office applications. 

—   Attention to detail: Accuracy and precision in data entry and record-keeping. 

—   Problem-solving skills: Ability to identify and resolve issues effectively. 

Responsibilities:

—   Policy Processing: Handling applications, renewals, cancellations, and payments for insurance policies. 

—   Data Entry and Management:Maintaining accurate records and ensuring timely data entry into policy management systems. 

—   Claims Processing: Managing and processing insurance claims, ensuring timely resolution and customer satisfaction. 

—   Client Communication:Communicating with clients, insurers, consultants, and service providers to address inquiries and resolve issues. 

—   Compliance:Ensuring compliance with company policies, procedures, and regulatory requirements. 

—   Process Improvement:Implementing process improvements to enhance efficiency and service quality. 

—   Reporting and Analysis: Generating reports, analyzing data, and identifying areas for improvement. 

—   Internal team Coordination Working with other teams, such as underwriting, sales, and claims, to ensure smooth operations. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Nashik.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HBR INSURANCE BROKING PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at HBR INSURANCE BROKING PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.