*Key Responsibilities*Handle inbound customer calls in Hindi.Resolve queries related to Uttar Pradesh Electricity services.Provide accurate information and first-call resolution to customers.Escalate unresolved queries to the concerned department.Maintain call logs and update CRM systems.Ensure excellent customer service and meet daily call quality targets.*Required Qualifications & Skills**Education: Graduate (any stream) – Mandatory.**Language Proficiency: Fluency in Hindi (basic English preferred).**Basic computer knowledge (MS Word, Excel, Email).**Freshers are welcome; prior experience in BPO/Customer Support will be an added advantage.*
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Care Executive job
Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹11,500-₹15,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in NSEZ, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 90 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is NSEZ, Noida.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹11,500-₹15,500 per month. This is a Full Time job and has 90 openings.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6 days working
Benefits
PF, Medical Benefits
Skills Required
basic computer knowledge, hindi fluency, Ms Excel, inbound calling, basic English