Customer Care Executive

• Key Responsibilities

• Respond promptly to customer inquiries via phone, email, chat, or social media.

• Identify and assess customers’ needs to achieve satisfaction.

• Provide accurate, valid, and complete information using the right tools and resources.

• Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.

• Maintain detailed records of customer interactions and transactions.

• Escalate unresolved issues to the appropriate internal teams.

• Assist with product setup, troubleshooting, and general information requests.

• Stay up to date with product knowledge, policies, and procedures.

• Suggest process improvements to enhance service quality and efficiency.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Great Indian Career Academy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 25 Customer Care Executive at Great Indian Career Academy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.