Customer Care Executive

16,000 - 18,000 /month

Good Vibes Placement Services

Vijay Nagar, Indore

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

Position: Customer Care Executive (CCE)

Salary: Up to ₹20,000 CTC

Short Job Role

Handle customer queries on chat support for a quick commerce platform, mainly related to orders, refunds, and replacements. Ensure quick resolution, good customer satisfaction, and maintain quality standards.

Key Responsibilities

Resolve customer issues through chat

Handle refund & replacement requests

Maintain quality and accuracy in responses

Provide fast and satisfactory customer support

Eligibility

Graduation/Post-Graduation mandatory

Minimum 6 months experience required

Good English & Hindi communication

Must score 80%+ in process tests

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vijay Nagar, Indore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 1-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 50 openings.