Designation - CCE
Average communication
Typing - 28-30wpm
Speaking skills
Should be able to read a paragraph displayed on screen
Salary based on skills and experience
Working Days: 6 days a week
Job Timing: 9 Hours Rotational shift (24/7)
Qualification Required: 12th Pass / Graduate & Above
Experience Required: 0-1 year in customer service or a related field
Roles & Responsibilities:
• Handle inbound and outbound customer inquiries
• Provide product and service information to customers
• Assist in resolving customer issues or concerns
• Maintain customer records and process requests as needed
• Ensure high levels of customer satisfaction and retention
Skills and Qualifications:
• Excellent communication and interpersonal skills
• Patience and empathy to handle customer queries
• Ability to work efficiently and independently
• Strong problem-solving and conflict-resolution abilities