Customer Care Executive

16,000 - 25,000 /month

Ghw Hospitality Private Limited

Kaushambi, Ghaziabad

1 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

All genders

6 days working | Day Shift

Job Description

Our company is growing rapidly and is looking for a Customer Care

Executive/Manager. To join our growing team, please review the list of

responsibilities and qualifications.

Responsibilities for (Customer care executive/ Manager)

Handling Customers Query / Issues and fix it.

Sharing the new product details with client and follow-ups.

Take the feedback.

Assisting with any travel-related issues that may arise.

Maintaining data of Employee & couriers/incoming & outgoing mail and

Organizing meetings.

Handel Basic office HR & Administration work. Records, Maintain employee

records.

Maintained human resource files and documents as per the company

policy.

Build a strong relationship with new and existing customers.

Maintaining positive relationships with vendors of travel, such as transport &

hotels.

Answer queries by employees and clients.

Maintain a company calendar and schedule appointments.

Prepare regular reports on expenses and office budgets.

Required Qualifications

• Working knowledge of WORD, EXCEL and OUTLOOK and Email

• Strong interpersonal ability to interface with employees at all levels and

hotel vendors

• Graduate/MBA

Office Timing 10 to 7 (6 working days)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kaushambi, Ghaziabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Kaushambi, Ghaziabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.