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Customer Care Executive

salary 18,000 - 24,000 /month
company-logo
job companyGenesis Placement Services
job location Arumbakkam, Chennai
job experience1 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
All Education levels
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Meal, PF

Job Description

We are looking for a Customer Care Executive to join our team at Genesis Placement Services to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 24,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Executive job

  1. What qualifications and experience are required for this Customer Care Executive position?
    Ans : Candidates should have All Education levels with 1-4 years of experience and skills like Computer Knowledge, Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹24,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Arumbakkam, Chennai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-4 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Arumbakkam, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-4 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹18,000-₹24,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Meal

Skills Required

Computer Knowledge, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 24000

Contact Person

Venkat

Interview Address

414,mambakkam Sriperumbudur I, Sriperumbudur, Chennai
Posted 2 days ago
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