A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
25,000 - 35,000 /month*
Fluxio Solutions Private Limited
Sector 6 HSR Layout, Bangalore
₹5,000 incentives included
6 - 12 months Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Support Sales executive to join our team at Best Properties. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers 25000 to 35000 and a dynamic environment with growth opportunities.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is a graduate and 1 year of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.
