Customer Care Executive

11,000 - 15,000 /month

Five Splash Infotech Private Limited

Mango, Jamshedpur

0 - 2 years Experience in Customer Support / TeleCaller

80 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Description

Job Description: Customer Care Executive (BPO)

Location: 3rd Floor, Reliance Smart Bazaar, NH-33, Mango, Jamshedpur, Jharkhand

Industry: BPO / Customer Support

Employment Type: Full-time

Salary: Up to ₹15,000 in-hand (based on experience & process)

Experience: Freshers & Experienced candidates welcome

Role Overview

We are hiring Customer Care Executives to handle Voice, Chat, and Email processes. The role involves delivering excellent customer support, resolving queries efficiently, and ensuring a positive customer experience.

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Key Responsibilities

• Handle customer interactions via Voice / Chat / Email channels

• Understand customer issues and provide timely and accurate resolutions

• Maintain professionalism and service quality standards

• Document customer interactions and update systems accurately

• Meet individual and team performance metrics (TAT, quality, productivity)

• Follow process guidelines and compliance standards

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Eligibility & Skills Required

• Minimum 12th pass / Graduate

• Good communication skills in English & Hindi.

• Basic computer knowledge

• Customer-focused attitude with problem-solving skills

• Ability to work in rotational shifts (as per process requirement)

• Willingness to work from office in Jamshedpur

What We Offer

• Salary up to ₹15,000 in-hand

• Incentives (for selected processes)

• Professional work environment

• Growth and learning opportunities

• On-the-job training

Preferred Candidates

Immediate joiners

Freshers looking to start a career in BPO

Candidates with prior Customer Support / Call Center experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹11,000-₹15,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mango, Jamshedpur.
How many openings are available for this position?
Ans : There are 80 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Care Executive job is located in Mango, Jamshedpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹11,000-₹15,000 per month. This is a Full Time opportunity and has 80 openings available.