Customer Care Executive

Customer Care Executive
Location: Jaipur
Type: Full-time
About the Company
Fine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan, and is India’s fastest-growing and most versatile resort development company. We offer some of the most sought-after luxury destinations, operated by international hospitality brands, at exotic locations worldwide. With over 15 years of experience in real estate and hospitality, our passion for creating lifelong income opportunities for investors has driven us to introduce a revolution in the luxury resort space. The company’s vision is to establish itself as a prominent player in the hotel and resort industry by acquiring and developing approximately 5,000 keys across properties by 2030. As a leading luxury resort investment company, Fine Acers is dedicated to providing its investors with unparalleled value and peace of mind. The benefits of investing with Fine Acers include:  Property appreciation with robust and consistent cashback returns  Annualcomplimentary stays at our luxurious resorts  Theprivilege of hosting major event (including destination wedding accommodation, venue and lawn only) at our resorts once in a lifetime without any additional charge of hiring venue.  Hassle-free property maintenance with zero maintenance charges Fine Acers pioneered the sale-leaseback model for resort properties and has expanded its presence across diverse destinations. From the regal charm of Jaipur, the enchanting landscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beauty of Coorg- known as the “Scotland of India”- our resorts offer unparalleled luxury and investment potential.
Our Luxury Destinations Include:
 TheWyndhamGrand,Jaipur

 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Jawai
 RegentaResort by Royal Orchid, Pushkar
 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Udaipur
 TheResort, Udaipur
 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Coorg
 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Goa
 TheAme,Sakleshpur

About the Role
Fine Acers is hiring a Customer Care Executive who can deliver exceptional service, build strong client relationships, and play a pivotal role in creating memorable customer experiences. This role is ideal for someone who thrives on meaningful conversations, understands high-touch service, and can convert interest into trust — and trust into action. You’ll be the voice of Fine Acers, helping shape how customers perceive our brand and offerings.
Key Responsibilities
 Serveas the first point of contact for prospective and existing customers, primarily via phone calls.

 Engage inbound leads and initiate outbound calls to promote Fine Acers’ loyalty programs and offerings.

 Convert interest into action — with a focus on repeat purchases, upsells, and long-term customer relationships.

 Educate customers about the value and exclusivity of Fine Acers offerings and lifestyle experiences.

 Maintain detailed call logs, track lead stages, and update the CRM with relevant insights.

 Meetandexceed weekly and monthly conversion and loyalty sales targets.

 Provide customer feedback to internal teams to help improve offerings, communication, and experiences.

 Assist in the optimization of calling scripts and engagement flows based on customer response patterns.

What We’re Looking For

 1–3years of experience in customer service, inside sales, or telemarketing with a strong sales orientation.

 Proven ability to convert leads, handle objections, and close conversations with outcomes.

 Excellent verbal communication in English (additional languages are a plus).

 Comfort with CRM tools, call tracking systems, and structured follow-ups.

 Empathyfor the customer, but a drive for results.

 Ability to operate in a fast-moving, early-stage company where processes are still evolving.

 Background in luxury, real estate, travel, hospitality, or lifestyle products is a strong advantage

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Diploma and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Fineacers.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 25 Customer Care Executive at Fineacers
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.