Customer Care Executive

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.

• Resolve customer queries related to services, claims, or accounts.

• Maintain accurate records of interactions and follow-ups.

• Ensure a high level of customer satisfaction and service quality.

• Escalate complex issues to the appropriate departments.

• Adhere to company policies, processes, and performance standards.

Requirements:

• Qualification: Minimum 12th Pass / Graduate

• Experience: 0–2 years (Freshers can also apply)

• Language: Fluent in English

• Skills: Good communication, problem-solving attitude, and patience under pressure

• Other: Comfortable working in a target-driven, fast-paced environment

Perks & Benefits:

• Fixed Salary + Performance-Based Incentives

• Growth Opportunities within the organization

• Employee Benefits as per company policy

• Safe and supportive work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., EVOLVE MINDS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 15 Customer Care Executive at EVOLVE MINDS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.