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Customer Care Executive

salary 20,000 - 24,000 /month
company-logo
job companyEternal Hr Services Private Limited
job location Sector 46 Gurgaon, Gurgaon
job experience1 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

जॉब हाइलाइट्स

sales
Industry Type: Healthcare
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

जॉब डिस्क्रिप्शन

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹24,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 46 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Sector 46 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 24000

English Proficiency

Yes

संपर्क व्यक्ति

Prince Kadian

इंटरव्यू ऐड्रेस

Sector 46, Gurgaon, Sector 46, Gurgaon
Posted 10+ days ago
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