Customer Care Executive

• Manage customer portfolio; build and maintain strong relationships.

• Proactively understand customer needs and provide personalized support.

• Resolve inquiries and complaints promptly; ensure high satisfaction.

• Conduct business reviews to assess satisfaction and propose solutions.

• Monitor customer satisfaction and implement retention strategies.

• Address complex customer issues, collaborating with internal teams.

• Identify upsell/cross-sell opportunities and support sales growth.

• Analyze customer data for trends and business insights.

• Maintain accurate CRM records and utilize the system for tracking.

• Collaborate with cross-functional teams (Sales, Marketing, Support).

• Communicate customer feedback to internal stakeholders.

• Stay updated on industry trends and company products/services.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ETERNAL HR SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at ETERNAL HR SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.