Job Title: Customer Care Executive
Company: Energy Fitness and Sports
Location: Vellalore, Coimbatore
Experience: Minimum 2 Years
Job Responsibilities:
Handle customer enquiries through phone calls, WhatsApp and emails.
Respond to customer queries and provide timely solutions.
Follow up with customers regarding product enquiries, orders and service requests.
Coordinate with the Sales and Service teams to resolve customer issues.
Maintain customer details, call records and follow-up reports.
Required Skills:
communication skills.
Good telephone etiquette and customer-handling skills.
MS Excel and computer knowledge mandatory.
Ability to handle customer complaints professionally.
Hindi, Telugu, Malayalam languages are added advantage.