Customer Care Executive

Job Description:

1. Scope of work proposed to be handled:

Service Partner will handle all voice calls from Flipkart (FK) customers, required languages are Hindi and English

All agents shall fluently speak, write and comprehend in English, and Hindi.

Criteria:

1. Excellent communication in English

2. Experience with minimum 1 year experience on paper / Graduate mandatory.

3. Experienced candidates must have minimum 1 year documented experience in any customer service –

BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR)

4. Males and Females should be Comfortable working in 24/7 shifts.

5. Six days working/ rotational off

6. Immediate joining

7. Training is paid / mandatory to clear certification post training.

Screening Rounds:

HR Round

Functional round

Psychometric test

Typing test – 25/90(Minimum)

Voice Versant test – Level 4 Minimum

Salary:

Agent – 18,000K to 21,000 K CTC / Per month basis minimum experience of one year or above.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹21000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., EMPLOYMENT MANTRAS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at EMPLOYMENT MANTRAS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.