Customer Care Executive

Key Responsibilities:

• Handle incoming customer calls, emails, and chats in a timely and professional manner.

• Resolve customer issues and complaints efficiently, ensuring a positive customer experience.

• Provide accurate, valid, and complete information about products/services using the right tools and processes.

• Follow up with customers to ensure their issues are resolved.

• Maintain records of customer interactions, transactions, comments, and complaints.

• Collaborate with other departments (e.g., sales, technical) to resolve complex issues.

• Identify and escalate priority issues when necessary.

• Suggest process improvements and contribute to team goals for enhancing customer satisfaction.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ELITE MANPOWER AND TRAINING ACADEMY EMTA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 60 Customer Care Executive at ELITE MANPOWER AND TRAINING ACADEMY EMTA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.