Customer Care Executive

20,000 - 22,000 /month

Elevate X Solutions

Sector 63 Gurgaon, Gurgaon

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Description:

We are hiring Customer Care Executives for our Beauty & Wellness team. The role involves handling customer enquiries, assisting customers with information regarding treatments and services, scheduling appointments, and maintaining customer relationships. Candidates should have good communication skills and the ability to provide an excellent customer experience.

Key Responsibilities:
• Handle inbound and outbound customer calls.
• Assist customers with beauty and wellness service information.
• Follow up with interested customers and schedule appointments.
• Maintain customer relationships and ensure customer satisfaction.
• Coordinate with clinic and operations teams.
• Achieve service and business objectives.

Experience: 6 Months –5 Years
Qualification: Undergraduate / Graduate

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 63 Gurgaon, Gurgaon.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹22,000 per month. This is a Full Time job and has 10 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Insurance, Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, Customer Handling Skills, Convincing ProblemSolving Ability, Target Oriented Mindset, FollowUp Coordination Skills