Customer Care Executive

18,000 - 20,000 /month

Elevate X Solutions

A Block Sector 57 Noida, Noida

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

Job Overview

We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. The candidate will be responsible for handling customer queries, resolving concerns, and ensuring a positive customer experience through calls, chats, or emails.

Roles & Responsibilities

Handle inbound and outbound customer interactions professionally
Resolve customer queries and complaints effectively
Provide accurate information about products and services
Maintain proper follow-up with customers
Escalate unresolved issues to the concerned department
Maintain records of customer interactions and updates
Ensure customer satisfaction and service quality standards
Coordinate with internal teams for issue resolution

Required Skills

Good verbal and written communication skills
Basic computer knowledge
Customer handling and problem-solving skills
Active listening ability
Positive and professional attitude
Ability to work in a team environment
Time management and multitasking skills

Eligibility Criteria

Minimum Qualification: 12th Pass / Graduate
Freshers and experienced candidates can apply
Basic English communication required

Salary & Benefits

Salary: ₹18,000 – ₹25,000 In-Hand
Performance-based incentives
Day Shift
Career growth opportunities
Friendly work environment
Training and development support
Immediate joining opportunity

Work Details

Location: Noida
Working Days: 6 Days Working
Week Off: 1 Rotational Off
Job Type: Full-Time

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector 57 Noida, Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in A Block Sector 57 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.