Customer Care Executive

17,000 - 27,000 /month

Elderwise Shopping India Private Limited

A Block Sector 2, Noida

6 - 36 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Logistics

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities

Handle customer queries through calls, emails, and chat.

Assist customers with order tracking, delivery updates, returns, and refunds.

Coordinate with the logistics team and courier partners for shipment issues.

Maintain accurate records of customer interactions in CRM or support tools.

Resolve customer complaints professionally and ensure customer satisfaction.

Provide product information and assist customers with purchase-related queries.

Follow up on pending issues until proper resolution.

Maintain service quality and meet response time targets.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector 2, Noida.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in A Block Sector 2, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹17,000-₹27,000 per month. This is a Full Time opportunity and has 25 openings available.