Customer Care Executive

10,000 - 30,000 /month

Ecommerce

Egmore, Chennai

1 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Respond to customer enquiries via phone, email, chat, and other communication channels.
Provide accurate information about products, services, and company policies.
Resolve customer queries and complaints in a timely and professional manner.
Record and update customer interactions in the CRM or internal systems.
Coordinate with internal teams to ensure prompt resolution of customer issues.
Follow up with customers to ensure complete issue resolution and satisfaction.
Escalate unresolved or complex issues to the appropriate department.
Maintain service quality standards and meet response time targets.
Build and maintain positive customer relationships through excellent service.
Perform other customer support and administrative tasks as assigned.

Send your CV /resume to kraftzpost@gmail.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹30,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Egmore, Chennai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-5 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in Egmore, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.