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Customer Care Executive

salary 17,000 - 30,000 /month
company-logo
job companyEc Services
job location Work from home
job experience0 - 6+ years Experience in Customer Support / TeleCaller
40 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Customer Care Executive to join our team at Ec Services. The role offers ₹17,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 40 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Ramnagar, Balrampur.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹17,000-₹30,000 per month. This is a Both opportunity and has 40 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 17000 - ₹ 30000

Contact Person

Manish Roy
Posted 6 days ago

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Job Hai > Jobs in Balrampur > Customer Support / TeleCaller Jobs in Balrampur > Customer Care Executive