Customer Care Executive

17,000 - 20,000 /month

Ebixcash Global Services Private Limited

Silk Board, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Marathi, Telugu

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Description

• Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility

• Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients

• Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough

• Meet call handling quotas and individual and team sales targets

• Gather and analyse client data to identify possible products or services to recommend to management

• Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

• Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

• Follow communication protocols, rules, and policies

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Silk Board, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹17,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.