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Customer Care Executive

salary 18,000 - 27,000 /month
company-logo
job companyEarly Jobs
job location Vasanth nagar, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

Key Responsibilities:

  1. Handle incoming customer calls and assist customers with their queries and concerns.

  2. Provide accurate information about products, services, processes, and company policies.

  3. Resolve customer complaints and issues professionally within the given timelines.

  4. Understand customer requirements and provide suitable solutions.

  5. Maintain a polite, professional, and helpful communication style while interacting with customers.

  6. Follow up with customers whenever required to ensure proper resolution.

  7. Maintain customer details, call records, and interaction updates in the system.

  8. Coordinate with internal teams to resolve customer-related issues.

  9. Ensure customer satisfaction by providing timely and effective support.

  10. Follow company guidelines, quality standards, and process requirements.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹27,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vasanth nagar, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Vasanth nagar, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹18,000-₹27,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 27000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

arya

Interview Address

Vasanth nagar, Vasanth nagar, Bangalore
Posted 9 hours ago
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