Customer Care Executive

11,000 - 18,000 /month*

E-solution Infotech Private Limited

Saibaba Colony, Coimbatore

₹3,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

27 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

10th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

Position

Customer Support Executive / Customer Service Associate – Inbound Voice Process (Hindi)

Employment Type

Full-Time

Joining

Immediate Joiners Preferred

Job Summary

We are hiring Customer Support Executives for a pure Inbound Voice Process. This is a non-sales, customer service role where candidates will handle inbound customer calls, resolve queries, and provide an excellent customer experience.

Key Responsibilities

Handle inbound customer calls professionally and courteously.

Resolve customer queries, complaints, and service requests.

Provide accurate information related to products, services, and processes.

Maintain customer satisfaction by delivering timely and effective resolutions.

Update customer interactions accurately in the CRM system.

Escalate unresolved issues to the appropriate team when required.

Adhere to quality standards, process guidelines, and compliance requirements.

Eligibility

Minimum Qualification: 12th Pass / Graduate

Freshers and experienced candidates are welcome to apply.

Excellent spoken Hindi is mandatory.

Basic English communication and computer knowledge preferred.

Good communication, listening, and problem-solving skills.

Shift Details

24×7 Rotational Shifts

Rotational weekly offs.

Compensation

Salary: As per Industry Standards

Note

Pure Inbound Voice Process

No Sales

No Target

No Incentives

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-4 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹11,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saibaba Colony, Coimbatore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 27 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Saibaba Colony, Coimbatore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-4 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹11,000-₹18,000 per month. This is a Full Time job and has 27 openings.