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Customer Care Executive

salary 12,500 - 22,000 /month
company-logo
job companyDynamic Financial Services
job location Deccan Gymkhana, Pune
job experience0 - 1 years Experience in Customer Support / TeleCaller
Replies in 24hrs
15 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Care Executive to join our team at Dynamic Financial Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12500 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12500 - ₹22000 per month that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Dynamic Financial Services.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 15 Customer Care Executive at Dynamic Financial Services
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Communication skills, Cold calling, Inside sales, Outbound sales, Sales

Shift

Day

Contract Job

No

Salary

₹ 12500 - ₹ 22000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Kanchan

Interview Address

501,, 5th Floor, Gunjal Complex, S.R. NO 657B
Posted 12 hours ago
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