Job Title: Customer Support Executive
Location: Dr. Vinod Raina Safe Hand Clinic
Gender Preference: Female Candidates Only
Age Requirement: 20 to 30 Years
Job Overview:
We are seeking a dedicated and empathetic Customer Support Executive to join our team at Dr. Vinod Raina Safe Hand Clinic. The ideal candidate will be responsible for handling patient inquiries, scheduling appointments, providing information about clinic services, and ensuring a smooth and supportive experience for all visitors and callers.
Key Responsibilities:
Answer incoming calls and respond to patient queries in a courteous and professional manner
Schedule appointments and manage the clinic calendar efficiently
Maintain patient records and update databases accurately
Assist patients with check-in/check-out procedures
Coordinate with medical staff for smooth patient service
Provide information about treatments, procedures, and general clinic guidelines
Ensure a welcoming environment for all patients and visitors
Requirements:
Only female candidates aged between 20 to 30 years may apply
Minimum qualification: Graduate (preferred)
Good communication skills in English and Hindi
Basic computer knowledge (MS Office, data entry)
Pleasant personality with a patient and empathetic approach
Prior experience in healthcare or customer service will be an advantage
Work Timings: 9:30 to 7:30
Salary: As per industry standards