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Customer Care Executive

salary 16,000 - 25,000 /month*
company-logo
job companyDr Itm Private Limited
job location Sector-67 Mohali, Mohali
incentive₹3,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Customer Care Executive to join our team at Dr Itm Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹16,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹25,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-67 Mohali, Mohali.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Sector-67 Mohali, Mohali.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Non-voice/Chat Process, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 25000

English Proficiency

Yes

Contact Person

Abas Sediqi

Interview Address

Dr Itm, Sector-67, Mohali
Posted 13 hours ago
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