Customer Care Executive

salary 15,000 - 20,500 /month*
company-logo
job companyDip Enterprise
job location Work from home
incentive₹500 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
23 Openings
Incentives included
work_from_home Work From Home
part_time Part Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Dip Enterprise. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: • Manage incoming and outgoing calls in a professional manner. • Respond to customer inquiries, complaints and concerns with a problem-solving mindset. • Log customer interactions and track follow-ups. • Offer timely and relevant solutions to resolve customer issues. • Collaborate with team members to escalate and address more complex concerns. • Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the DAY shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20500 per month + Incentives that depends on your interview. It's a Part Time job in Kanpur.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Dip Enterprise.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 23 Customer Care Executive at Dip Enterprise
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 15000 - ₹ 20500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Mohan Dhawan
Posted 5 hours ago
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