Customer Care Executive

21,000 - 25,000 /month

Digiidunia

Sector 18, Gurgaon

0 - 3 years Experience in Customer Support / TeleCaller

New

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Languages: Malayalam, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are seeking a motivated and professional Customer Care Executive to join our team for Digiidunia in Gurgaon at our Sector 18 Gurgaon location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to CUSTOMER SUPPORT. The role offers ₹21000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 3 years of experience in customer service or a telecaller role and should be proficient in Malayalam, Tamil. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., DIGIIDUNIA.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at DIGIIDUNIA
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.