Customer Care Executive

salary 8,000 - 10,000 /Month
company-logo
job companyCyfuture India Private Limited
job location Hasanpura, Jaipur
job experienceFreshers in Customer Support / TeleCaller
New
30 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
Flexible Shift
star
Job Benefits: PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team CYFUTURE INDIA PRIVATE LIMITED . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers 10294 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is GRADUATION and FRESHER. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 DAYS week during the MORNING shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹8000 - ₹10000 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CYFUTURE INDIA PRIVATE LIMITED.
  4. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  5. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 30 Customer Care Executive at CYFUTURE INDIA PRIVATE LIMITED
  6. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  7. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

7 days working

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 8000 - ₹ 10000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sunita Rawat

Interview Address

G-1 227, H-1 236-239
Posted 4 days ago
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