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Customer Care Executive

salary 22,000 - 32,000 /month
company-logo
job companyCustomer Support Centre
job location Sector 19 Gurgaon, Gurgaon
job experience0 - 1 years Experience in Customer Support / TeleCaller
94 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job వివరణ

We are looking for a Customer Care Executive to join our team at CUSTOMER SUPPORT CENTRE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22,000 - ₹32,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹22,000-₹32,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 19 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 94 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Sector 19 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹22,000-₹32,000 per month. This is a Full Time opportunity and has 94 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 32000

Regional Languages

Hindi, Telugu

Contact Person

divya
Posted 14 hours ago
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