Customer Care Executive

🌍 We're Hiring: Customer Service Executive (Travel Process) – US Client

About Culture Holidays:

Culture Holidays is a leading global travel company with over 24 years of experience in curating unique, life-transforming travel experiences worldwide. We cater to the North American market, providing travelers with unforgettable journeys. With a strong belief in celebrating life through travel, we also emphasize a culture of creativity, collaboration, and growth in our workplace.
Join our expanding team to provide exceptional travel support for a U.S.-based client. We're seeking experienced professionals in voice-based customer service who thrive in a dynamic, fast-paced environment.

🔹 Position: Customer Service Executive
🔹 Process: Travel – Voice Support (US Client)
🔹 Location: Udyog Vihar Phase 5, Gurugram
🔹 Experience Required: 1 to 4 years in customer service (preferably voice process)

Key Responsibilities:
Manage inbound and outbound calls for US-based customers.
Assist clients with travel-related queries, bookings, and issue resolution.
Ensure high-quality customer interaction and satisfaction.

Shift Timings (Rotational Shifts):
🕖 Morning Shift: 7:00 AM – 4:00 PM
🕛 Afternoon Shift: 12:00 PM – 9:00 PM
🌙 Night Shift: 9:00 PM – 6:00 AM

Important Notes:
🚫 No cab facility provided.
🚕 Travel allowance will be offered to Delhi-based candidates.
💬 Excellent communication skills in English are mandatory.
🎓 Minimum qualification: Graduate preferred.

Why Choose Us?
Competitive salary.
A supportive and vibrant work environment with a team that shares your passion for travel.
•Monday to Friday: Office-based work; Either Saturday or Sunday will be designated as a remote workday, while the other will be a weekly day off.
•Provident Fund (PF) and Employee State Insurance (ESI).
Comprehensive medical insurance coverage.
•Engaging employee activities to foster a lively work environment.
A fantastic platform for skill enhancement and personal growth.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CULTURE HOLIDAYS INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 4 Customer Care Executive at CULTURE HOLIDAYS INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.