Customer Care Executive

16,000 - 20,000 /month

Cts Express Logistics Private Limited

Bhosari, Pune

6+ months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Care Executive to join our team at Cts Express Logistics Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹16,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhosari, Pune.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-7 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in Bhosari, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.