Customer Care Executive

An international voice process job is specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how. The international voice process is a vital component of global customer support.

Responsibilities and Duties:-

• Provide customer support via phone calls for international customers.

• Troubleshoot customer queries and requests.

• Manage customer expectations and ensure customer satisfaction.

• Document customer interactions for review and follow-up.

• Utilize computing and technical expertise to respond to customer inquiries.

• Regularly review customer feedback and take measures to improve customer service.

• Inform customers on the steps to follow to exploit the services of the company.

Job Brief:-

• Handle customer’s problems, inquiries, and complaints in a professional and timely manner.

• Provide support to customers  via phone, email, or chat.

• Recognize and refer to potential complaints that require support from supervisors.

• Ensure that customer queries are addressed in a timely and accurate manner.

• Regularly update the customer database with accurate information.

Requirements and Skills:-

• Strong ability to communicate in multiple languages.

• Excellent problem-solving and customer service skills.

• Good working knowledge of computers and telephone systems.

• Patience with customers and ability to handle tough situation

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Creencia Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at Creencia Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.