Customer Care Executive

20,000 - 30,000 /month

Credicle Fintech Private Limited

Sector 63 Noida, Noida

1 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Description – Chat Support ExecutiveJob Title: Chat Support ExecutiveLocation: On-siteExperience: ExperiencedKey Responsibilities:Respond to customer queries via live chat, email, or messaging platformsProvide accurate information about products and servicesResolve customer issues in a timely and professional mannerMaintain and update customer records and chat logsFollow company policies, procedures, and service guidelinesEscalate complex issues to the relevant department when requiredRequirements:Excellent written communication skills in EnglishBasic computer and typing skillsAbility to multitask and manage multiple chats simultaneouslyCustomer-focused attitudeWillingness to work in rotational or night shifts (if required)Skills Required:Strong problem-solving skillsAttention to detailPatience and professionalism

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Credicle Fintech Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 5 Customer Care Executive at Credicle Fintech Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.