Key Responsibilities:
Handle inbound and outbound customer calls.
Resolve customer queries and complaints professionally.
Provide product/service information to customers.
Maintain customer records and update CRM systems.
Follow up with customers regarding pending issues.
Ensure customer satisfaction and timely resolution.
Coordinate with internal teams when required.
Requirements:
Graduate or Undergraduate can apply.
Good verbal and written communication skills.
Basic computer knowledge.
Ability to handle customers politely and patiently.
Freshers and experienced candidates both can apply.
Preferred Skills:
Problem-solving ability.
Active listening skills.
Team player.
Time management skills.